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Frequently asked questions
Bookings, day passes, meeting rooms, mail handling, payments and cancellations — the answers below cover what most people ask before their first booking.
What is included in a coworking booking?
Fast Wi-Fi, a furnished desk or office, power at every seat, coffee, tea and filtered water, printing at cost, phone booths, lounge areas and access to our meeting rooms at member rates.
Can I book a workspace for one day?
Yes. Day passes start at $45 for a hot desk and $149 for a private day office. Booking takes about a minute, payment is confirmed by our team.
Can I book by the hour?
Meeting rooms are booked by the hour, with a one-hour minimum. Desks and offices are booked by the day or the month.
Do you offer private offices?
Yes — lockable, furnished offices from $1,590/month for one or two people, scalable up to eight. Terms are monthly with 30 days notice.
Can I receive mail at this location?
Yes. Mail handling and the 1412 Broadway business address are included with a dedicated desk or private office, and available as a Virtual Office plan from $99/month.
Is there a minimum booking period?
One hour for meeting rooms, one day for desks and day offices, one month for memberships and offices.
What is your cancellation policy?
Free up to 24 hours before the start time. Later cancellations and no-shows are charged in full. Meeting rooms keep a 15-minute buffer between bookings (30 minutes for the Boardroom).
What forms of payment do you accept?
All major cards through Stripe, including Apple Pay and Google Pay. Company invoicing is available for corporate accounts. Online payment is being finalised — our team confirms every booking by email.
Still unsure?
Call (646) 257-5430 or send a message — we answer during reception hours, Mon–Fri 8:00–20:00.